Returns and refunds

The full policy is in our Terms of Use. In short:

• Physical items can be returned unopened, unused and in original condition within 30 days of delivery. Contact support first so we can authorize the return. You pay return shipping, and original shipping isn't refunded.
• Damaged, faulty or lost? Tell us within 30 days.
• Printed items from our print partners can't be returned for the wrong size or a change of mind.
• Digital items and memberships are final once you have access. If your access isn't working, we'll fix it.
• Event tickets aren't refundable unless the event is cancelled.

Nothing here limits any refund rights you have by law. To start a return or report a problem, open a support ticket and choose Orders & purchases.